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At OWC we believe our customers deserve the best technology experience possible. Our acclaimed USA-based customer support team is available to assist customers with every aspect of their OWC experience, from order inquiries, to installation guidance and troubleshooting. OWC is here to help you get the most from your Mac or PC.

Due to circumstances related to the global COVID-19 situation, we are seeing increased levels of engagement across all of our customer contact systems. As a result, wait times and response times are higher than usual. If you are in need of immediate assistance, please live chat us or call in to 1-800-275-4576. We appreciate your patience and look forward to assisting you as soon as possible. — Team OWC
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Technical Support

  • Monday-Friday: 8am-8pm
  • Saturday: 9am-5pm
  • Sunday: Closed

Customer Service/Sales

  • Monday-Friday: 7am-10pm
  • Saturday & Sunday: 9am-5pm


Support lines are open 8am–8pm CT Monday – Friday and closed on Saturday and Sunday.
INTL 1-866-692-7100
USA +1-815-338-4751



All emails will be answered within 48 hours.